Human Talent

HUMAN TALENT

OUR TALENT STRATEGY

At Grupo Aval, we attract, compensate, develop, and retain the best talent because our employees are the pillar of our growth. We have a team of more than 70,000 people, including direct employees, temporary staff, and outsourcing partners, who drive the success of our companies every day.

Our human talent strategy focuses on creating environments that foster collaboration, respect, and diversity, where every individual can shine, feel valued, and find opportunities for personal and professional development. We promote a healthy work environment that encourages innovation and drives the progress of our businesses, our communities, and Colombia.

OCCUPATIONAL HEALTH AND SAFETY

At Grupo Aval, we prioritize the safety and well-being of everyone.

We have implemented an Occupational Health and Safety Management System (OHSMS) in compliance with Resolution 312 of 2019, Decree 1072 of 2015, and current Colombian regulations. Our OHSMS includes technical, human, and financial resources to identify and manage risks, prevent accidents, and promote a culture of care that ensures safe and healthy work environments for employees, suppliers, contractors, and visitors.

Code of Ethics and Conduct

Diversity and Inclusion Policy

SST Policy

Workplace Coexistence Policy

Workplace Disconnection Policy

Sexual Harassment Prevention Policy

Alcohol, Psychoactive Substances, and Tobacco Consumption Prevention Policy

Social Annex – 2024 Management and Sustainability Report

ADN AVAL

At Grupo Aval, we are an organization guided by a shared vision: to be the guarantee that drives progress for millions of Colombians. Our culture is the foundation of everything we do and is built daily through our decisions, the way we work, and how we interact with our clients, employees, suppliers, investors, shareholders, and communities.

In 2025, we transformed that vision into a tangible reality through the Aval DNA, comprised of seven pillars that reflect the behaviors and principles that guide our actions and that we share with all our employees. These pillars represent our identity as a Group and guide how we approach every conversation, every challenge, and every achievement:

OUR CUSTOMERS ALWAYS COME FIRST

Our customers come first. Every decision we make starts with the customer: we listen with empathy, understand deeply, anticipate their needs and expectations, act with conviction, and understand the impact of small gestures.

WE GENERATE RESULTS

We deliver on our promises. We are committed every day to achieving our goals with discipline, excellence, effectiveness, and efficiency, to make a real impact on our clients, companies, and the country. We are inspired by the challenge of generating and being accountable for results, within a framework of sustainability, and creating greater value for our shareholders, investors, and other stakeholders.

WE'LL TAKE CARE OF IT

We take ownership of challenges, act proactively, and are accountable for the results. We know that things are achieved through hard work, and we don't wait for others to solve problems: we act, we find solutions, and we move forward.

TRUST UNITES US

We always do the right thing. We act with integrity, honesty, respect, and consistency. We protect our reputation. We believe that teamwork produces better results, and that's why we build trusting relationships based on collaboration, where everyone can share their opinions, ask questions, disagree, and reach consensus.

WE MAKE IT SIMPLE

We make things happen, without complicating them. We grow and take on big projects, prioritizing what's essential, eliminating what's unnecessary, and acting with agility. We trust, delegate, and simplify so that solutions arrive faster and better.

WE INNOVATE

We foster creativity and change. We question, learn, and continuously improve. We dare to try, learn from our mistakes, and build upon what we've learned.

WE ARE TALENT

Our greatest asset is the talent at Aval. We promote development, well-being, and collaboration in a respectful, honest, productive, diverse, and high-performing work environment, which allows us to attract and retain the best talent.

INTEGRITY AND ETHICS

Integrity is the fundamental pillar upon which we build all our relationships and operations. We are committed to acting honestly, transparently, and responsibly in all our interactions, both internal and external. Guided by ethical principles, we make decisions and take actions aligned with the highest standards of conduct. We promote an environment that values and fosters integrity, contributing to the creation of a strong and trustworthy corporate culture.

LEADERSHIP

We foster the development of inspiring and motivating leaders at all levels of the organization. We believe that leadership involves empowering employees, stimulating value creation, and creating an environment where each individual can reach their full potential. We value the ability to drive positive change, promote collaboration, and maintain a strategic vision.

INNOVATION AND CREATIVITY

We believe that innovation arises not only from adopting advanced technologies but also from human creativity and the willingness to challenge ourselves every day. We inspire our team to think beyond conventional limits and embrace the opportunities offered by change, promoting a proactive approach to continuous improvement. We constantly seek new ways to tackle challenges, anticipate market needs, and provide cutting-edge solutions to our stakeholders.

FAIRNESS AND RESPECT

We value equity and impartiality, committed to ensuring that every team member is treated with respect and dignity, regardless of their position. We promote fair treatment in all relationships and foster diversity, equity, and inclusion, recognizing that the strength of our human capital lies in the variety of perspectives and experiences.

COMMITMENT TO EXCELLENCE

Excellence is a pillar that impacts every aspect of our management. We are continuously dedicated to achieving the highest standards of quality in everything we do and in every facet of our organization. Excellence drives our daily performance, differentiates us in the market, exceeds expectations, and builds a lasting legacy of quality.

Members: Luis Carlos Sarmiento Gutiérrez (President), Mauricio Salgar y Jorge Silva Lujan.